Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device.
Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device. Atlassian cookies and tracking notice, (opens new window)
{"xsrfToken":"1ad5ff69289799ccc78e3355b2725d79343dd316_lout","branding":{"id":"2","key":"sup","name":"Support","portalBaseUrl":"/servicedesk/customer/portal/2","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/2/3","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#b8073f","headerLinkHoverBGColor":"#b8073f","headerBadgeColor":"#b8073f"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/f8d5ece5-2ea8-4514-a08f-73b8ae2682e5/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI1ZWMyZTI3ZC0zOGI5LTQzMTctOTBmZC1hMjNhMWZlNjcxM2EiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmY4ZDVlY2U1LTJlYTgtNDUxNC1hMDhmLTczYjhhZTI2ODJlNSI6WyJyZWFkIl19LCJleHAiOjE3NzYxMzM2MjUsIm5iZiI6MTc3NjEzMzAyNX0.x1CexpEO_M7268aE_dy9Ee_O8Lf4yeFXciO2VksgUIQ&client=5ec2e27d-38b9-4317-90fd-a23a1fe6713a&mode=fit","logoId":"f8d5ece5-2ea8-4514-a08f-73b8ae2682e5","isLogoAvailable":true,"helpCenterTitle":"Welkom bij de Capturum Helpdesk","sharedPortalName":"Helpdesk","userInitialAnnouncementHeader":"Helpdesk Intergrip","userInitialAnnouncementMessageWiki":"<p>De helpdeskpagina van Intergrip is verhuisd! Voor al je vragen over Intergrip kun je nu terecht op onze nieuwe helpdeskpagina: <a href=\"https://intercom.help/intergrip-bv/nl/\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">Helpdesk Intergrip</a></p>","translations":{"nl-NL":{"announcementHeader":"Helpdesk Intergrip","announcementMessage":"De helpdeskpagina van Intergrip is verhuisd! Voor al je vragen over Intergrip kun je nu terecht op onze nieuwe helpdeskpagina: [Helpdesk Intergrip|https://intercom.help/intergrip-bv/nl/]","localeDisplayName":"Dutch (Netherlands)"},"en-US":{"helpCenterTitle":"Welkom bij de Capturum Helpdesk","sharedPortalName":"Helpdesk","announcementHeader":"Helpdesk Intergrip","announcementMessage":"De helpdeskpagina van Intergrip is verhuisd! Voor al je vragen over Intergrip kun je nu terecht op onze nieuwe helpdeskpagina: [Helpdesk Intergrip|https://intercom.help/intergrip-bv/nl/]","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#ffac00","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/3d38c448-a089-4203-a456-bc233a28d07f/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI1ZWMyZTI3ZC0zOGI5LTQzMTctOTBmZC1hMjNhMWZlNjcxM2EiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjNkMzhjNDQ4LWEwODktNDIwMy1hNDU2LWJjMjMzYTI4ZDA3ZiI6WyJyZWFkIl19LCJleHAiOjE3NzYxMzM2MjUsIm5iZiI6MTc3NjEzMzAyNX0.exfBaIJXEOt-OJS_VJ0UILkVnDAbHGdhrJPnDhOtY5E&client=5ec2e27d-38b9-4317-90fd-a23a1fe6713a&height=300&mode=fit","bannerMediaApiFileId":"3d38c448-a089-4203-a456-bc233a28d07f","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"2","key":"sup","projectId":16753,"serviceDeskId":2,"name":"Support","description":"<p>Welcome! You can raise a request for Support using the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/2","reqTypes":[{"id":"14","name":"Submit an issue","descriptionHtml":"","callToAction":"Submit an issue","introHtml":"<p>Tell us the problems you're experiencing.</p>","icon":13874,"iconUrl":"https://capturum.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13874","groups":[10],"key":""},{"id":"13","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":13856,"iconUrl":"https://capturum.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13856","groups":[],"key":""},{"id":"10","name":"Licensing and billing questions","descriptionHtml":"","callToAction":"Licensing and billing questions","introHtml":"<p>Choose this if you have questions about licensing or billing.</p>","icon":13865,"iconUrl":"https://capturum.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13865","groups":[],"key":""},{"id":"12","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"<p>Don't see what you're looking for? Select this option and we'll help you out.</p>","icon":13878,"iconUrl":"https://capturum.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13878","groups":[],"key":""},{"id":"11","name":"Product trial questions","descriptionHtml":"","callToAction":"Product trial questions","introHtml":"<p>Trying out our product and want more information? Select this and we'll be happy to answer your questions.</p>","icon":13870,"iconUrl":"https://capturum.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13870","groups":[],"key":""},{"id":"15","name":"Suggest a new feature","descriptionHtml":"","callToAction":"Suggest a new feature","introHtml":"<p>Let us know your idea for a new feature.</p>","icon":13864,"iconUrl":"https://capturum.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13864","groups":[],"key":""},{"id":"16","name":"Suggest improvement","descriptionHtml":"","callToAction":"Suggest improvement","introHtml":"<p>See a place where we can do better? We're all ears.</p>","icon":13868,"iconUrl":"https://capturum.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13868","groups":[],"key":""},{"id":"9","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"<p>Need help installing, configuring, or troubleshooting? Select this to request assistance.</p>","icon":13849,"iconUrl":"https://capturum.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13849","groups":[],"key":""}],"reqGroups":[{"id":10,"name":"General"}],"orderMapping":{"10":[14]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":2,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"SUP","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI1ZWMyZTI3ZC0zOGI5LTQzMTctOTBmZC1hMjNhMWZlNjcxM2EiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC11c2VyLWNvbGxlY3Rpb24tMTczMjA3NTg5NCI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6dXBsb2FkOioiOlsicmVhZCIsImNyZWF0ZSIsInVwZGF0ZSJdLCJ1cm46ZmlsZXN0b3JlOmNodW5rOioiOlsicmVhZCIsImNyZWF0ZSJdfSwiZXhwIjoxNzc2MTM0MjI1LCJuYmYiOjE3NzYxMzMwMjUsImFub25JZCI6ImFub24tdXNlciIsImh0dHBzOi8vaWQuYXRsYXNzaWFuLmNvbS9hcHBBY2NyZWRpdGVkIjpmYWxzZX0.9get1IlETdTy8Z4dM_3jr8SXqqPOr2DKwub4xwFdD_8","targetCollection":"upload-user-collection-1732075894","endpointUrl":"https://api.media.atlassian.com","clientId":"5ec2e27d-38b9-4317-90fd-a23a1fe6713a","tokenDurationInMins":20}},"sharedPortal":{"name":"Helpdesk","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":false,"kbLinkDomainURLs":[]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}